Since its inception in 1988, Petra Equipment has established itself as one of the most respected names in the Australian restaurant and catering equipment industry. Known for its high-quality products, tailored fit-outs, and exceptional customer service, Petra Equipment has become a go-to provider for hospitality businesses across the country.
Overview
Petra Equipment specializes in the supply and fabrication of commercial kitchen equipment, offering both new and used solutions tailored to the needs of modern hospitality operations. Their extensive product range includes cooking appliances, refrigeration units, food preparation stations, and custom stainless steel fittings.
With a strong commitment to quality and innovation, the company caters to a broad clientele, including cafes, restaurants, butcheries, pubs, hotels, school canteens, petrol stations, and takeaway outlets. Whether outfitting a local café or a large commercial kitchen, Petra Equipment brings expertise and craftsmanship to every project.
Customer-Centric Philosophy
At the heart of Petra Equipment’s operations lies a simple yet powerful motto: “Total Customer Satisfaction.” This philosophy has driven the company’s growth for over three decades and continues to define its relationships with clients today. Petra Equipment offers competitive pricing on both new and refurbished products, along with personalized service throughout the purchasing and installation process.
Tailored Solutions and Custom Fabrication
What sets Petra Equipment apart is its ability to design and fabricate custom solutions using top-grade stainless steel. The company is known for its precise and efficient fit-outs, ensuring that each installation meets the unique demands of the space and the client’s vision. Their team works closely with business owners to ensure the final product is not only functional but also contributes to operational success.
Industry Expertise and Staff Excellence
Petra Equipment credits much of its success to its dedicated team of professionals. The company hires top talent across all departments—from showroom staff and designers to service technicians and installers—and provides industry-leading training to keep skills and knowledge up to date. This focus on development ensures that every employee delivers the high standards Petra Equipment is known for.
Thanks to a positive internal culture and employee recognition, the company boasts low turnover and consistently high-quality output.
Reliable Support and Accessibility
Petra Equipment has built a reputation for being accessible and responsive. The management team maintains a hands-on approach and is available to clients 24/7, ensuring any issues are addressed promptly and efficiently. This level of support reinforces the company’s long-standing client relationships and contributes to its high customer retention rate.
Digital Expansion and Continued Growth
In 2015, Petra Equipment launched an extensive online store built on the Magento platform, featuring over 3,000 items and catering to customers nationwide. Alongside its digital catalog, the company maintains several informative blogs focused on cooking trends, equipment maintenance, and commercial fit-outs.
With a spacious two-level showroom and warehouse located in Lansvale, NSW—housing more than 7,000 pieces of equipment—Petra Equipment combines physical presence with digital reach to meet the evolving needs of the hospitality sector.
Looking Ahead
From its humble beginnings to its current status as a nationwide leader in catering equipment supply, Petra Equipment remains committed to supporting Australian businesses with innovative products, expert service, and long-term partnership. As the hospitality industry continues to evolve, Petra Equipment is well-positioned to remain at the forefront.